Your details, handled with care.

Bah Transporters Ltd (company no. 14556620) is the controller of the personal data described here. We are committed to protecting your privacy. Contact us about anything in this policy at info@bahtransporters.com or on WhatsApp +44 7982 144203.

• Identification and contact details: names, phone numbers, email and postal addresses of senders and receivers.
• Booking details: what you are sending, its weight and value, photos you choose to upload, your booking reference and flight.
• Payment records: amounts, dates and payment method. We do not take or store payment card details on this website.
• Messages you send us through our contact form, WhatsApp, phone or email.
• Technical data: your IP address is used briefly to protect our forms from abuse.

• To provide our service: processing bookings, shipping, collection, delivery and tracking (contract).
• To contact you about your shipment and answer your questions (contract and legitimate interests).
• To keep accounting and tax records and meet legal obligations (legal obligation).
• To keep our website and service secure and prevent fraud (legitimate interests).

We do not sell or rent your personal information. We share it only where needed to run our service:

• service providers who help us deliver and track shipments, including airlines and customs authorities;
• our technology providers for secure database hosting, website hosting and sending booking emails;
• legal authorities and government agencies, where the law requires it or to protect our legal interests.

We keep booking and payment records for as long as needed to provide our service and meet UK accounting and tax rules (normally six years). Messages that do not lead to a booking are deleted when no longer needed.

Your data is stored in a secure database with access restricted to our staff, who sign in individually. No online system is completely secure, so please take care when sharing personal information.

This website does not use advertising or tracking cookies. It uses only what is strictly necessary for the site to work.

Under UK data protection law you can ask to access, correct or delete your personal data, object to or restrict how we use it, and ask for a copy in a portable format. Contact us to exercise these rights.

You can also complain to the Information Commissioner’s Office (ico.org.uk).

We may update this policy from time to time. Changes appear on this page with a new date.